Your GDPR Rights
Last Updated: January 15, 2026
The General Data Protection Regulation (GDPR) gives you important rights over your personal data. This page explains these rights and how to exercise them when using ludowir.com services.
Data Controller Information
The data controller for this website is:
ludowir.com
26 Oakville Street
Newmarket, ON L3Y 4W1
Canada
Email: support@ludowir.com
As the data controller, we decide how and why your personal data is processed. We are responsible for keeping your data safe and respecting your rights.
Your Rights Under GDPR
Under GDPR, you have the following rights regarding your personal data:
1. Right of Access
You can request a copy of all personal data we hold about you. This includes information about how we use your data, who we share it with, and how long we keep it. We will provide this information free of charge within 30 days.
2. Right to Correction
If any of your personal data is wrong or incomplete, you have the right to ask us to correct it. We will make corrections promptly and inform any third parties who received the incorrect data.
3. Right to Deletion (Right to be Forgotten)
You can ask us to delete your personal data in certain cases, such as when the data is no longer needed for its original purpose, or when you withdraw consent. Some data may need to be kept for legal reasons.
4. Right to Restrict Processing
You can ask us to limit how we use your data. This applies when you dispute the accuracy of data, when processing is unlawful, or when you object to processing. During restriction, we will only store your data, not use it.
5. Right to Data Portability
You can request your personal data in a common, machine-readable format (such as CSV or JSON). You can also ask us to transfer your data directly to another service provider where technically possible.
6. Right to Object
You can object to processing of your data for direct marketing at any time. You can also object to processing based on legitimate interests, and we must stop unless we have compelling legal grounds.
How to Exercise Your Rights
To exercise any of these rights, please contact us:
- Email: support@ludowir.com
- Subject Line: Include "GDPR Request" in your email subject
Please include the following in your request:
- Your full name
- Your email address (used with our services)
- Which right you wish to exercise
- Any details that help us find your data
We may ask for proof of identity before processing your request. This protects your data from unauthorized access.
Response Time
We will respond to your request within 30 days. If your request is complex or we receive many requests, we may extend this by up to 60 days. We will tell you if we need more time and explain why.
Consent Management
How to Withdraw Consent
If you have given consent for us to process your data, you can withdraw it at any time. Withdrawal does not affect the lawfulness of processing done before you withdrew consent.
To withdraw consent:
- Newsletter: Click the "unsubscribe" link in any email
- Cookies: Clear cookies in your browser or use our cookie settings
- All consent: Email us at support@ludowir.com
Managing Cookie Preferences
You can manage your cookie preferences in several ways:
- Cookie Banner: When you first visit our site, choose your preferences
- Browser Settings: Block or delete cookies through your browser
- Contact Us: Email us to reset your cookie preferences
Note that blocking essential cookies may affect how our website works.
Types of Cookies We Use
- Essential Cookies: Required for basic site functions. Cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our site. Can be disabled.
- Marketing Cookies: Used for relevant content delivery. Can be disabled.
Data We Collect
We may collect the following types of personal data:
- Contact information (name, email) when you reach out to us
- Technical data (IP address, browser type, device info) when you visit our site
- Usage data (pages visited, time spent) through cookies
- Communication data (messages you send us)
Legal Basis for Processing
We process your data based on:
- Consent: When you agree to marketing or optional cookies
- Contract: To provide services you requested
- Legitimate Interests: To improve our website and protect against fraud
- Legal Obligation: To comply with laws
Data Transfers
Your data may be transferred to countries outside the European Economic Area (EEA). When this happens, we ensure adequate protection through:
- Standard Contractual Clauses approved by the European Commission
- Data processing agreements with all third parties
- Encryption of data in transit and at rest
Data Retention
We keep your personal data only as long as needed:
- Contact form data: 2 years from last contact
- Newsletter subscriptions: Until you unsubscribe
- Analytics data: 26 months
- Legal records: As required by law
Automated Decision Making
We do not use automated decision-making or profiling that produces legal effects on you.
Complaints
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with a data protection authority. For EU residents, this is the authority in your country of residence. For Canadian residents, contact the Office of the Privacy Commissioner of Canada.
Children's Data
We do not knowingly collect data from children under 16 without parental consent. If you believe we have collected such data, please contact us immediately.
Updates to This Page
We may update this GDPR information from time to time. We will post changes here with a new date. For major changes, we may notify you by email or through our website.
Contact Our Data Protection Team
For any questions about your GDPR rights or data protection:
Email: support@ludowir.com
Address:
ludowir.com - Data Protection
26 Oakville Street
Newmarket, ON L3Y 4W1
Canada
We aim to respond to all GDPR inquiries within 72 hours.